Terms and Conditions

1. Introduction

Welcome to Warung Kita Travel Agency. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a booking.

2. Commitment to Our Values

At Warung Kita Travel Agency, we are committed to providing high-quality travel experiences based on our core values: customer satisfaction, reliability, transparency, and excellence in service.

3. Booking and Payment

All bookings must be made through our official website or authorized agents.
A deposit or full payment may be required at the time of booking, depending on the package selected.
Payment methods accepted include bank transfers, credit cards, and other approved payment options.
Failure to complete payment within the specified period may result in automatic cancellation.

4. Cancellation and Refund Policy

Cancellation requests must be submitted in writing via email.
Refund eligibility depends on the cancellation timing and the terms of the specific travel package.
Some bookings may be non-refundable or subject to cancellation fees.

5. Changes and Modifications

Warung Kita Travel reserves the right to modify itineraries due to unforeseen circumstances, such as weather conditions or government regulations.
If significant changes occur, we will notify customers as soon as possible and provide suitable alternatives.

6. Responsibilities and Liabilities

We strive to ensure a smooth and enjoyable travel experience but are not responsible for unforeseen events such as flight delays, natural disasters, or changes in government regulations.
Travelers are responsible for ensuring they meet visa, passport, and health requirements for their destination.

7. Travel Insurance

We highly recommend that travelers purchase travel insurance to cover unexpected events, including trip cancellations, medical emergencies, and lost luggage.

8. Code of Conduct

Travelers must respect local laws, cultures, and customs during their trips.
Any inappropriate behavior that disrupts the experience of others may result in removal from the tour without a refund.

9. Privacy Policy

We are committed to protecting your personal information and will only use it for booking and customer service purposes.
Your data will not be shared with third parties without your consent, except as required by law.